Minimal sharing
Booking details needed by your salon are shared only for that visit.
Legal
Privacy policy
What we collect, why we need it, and how you stay in control.
No data sales
We do not sell your personal information to advertisers.
Your choices
Update your profile anytime or ask us to delete your account.
| Data | Why we hold it | How it is protected |
|---|---|---|
| Name & email | Account login, confirmations, support | Stored in secured databases; access limited to authorized systems and staff |
| Phone number | Salon contact for bookings; optional SMS reminders when enabled | Shared with the booked salon only as needed for that appointment |
| Booking history | Show My Bookings, support disputes, improve reliability | Retained while your account is active and as needed for legal or dispute reasons |
| Billing / deposits | Process deposits when a salon requires them at checkout | Card details handled by the payment processor - Viya does not store full card numbers |
| Usage data | Keep the site working, prevent abuse, improve search | Aggregated or limited where possible; secured in transit (HTTPS) and at rest |
How we use your information
- Create and manage your account
- Send booking confirmations and reminders (when enabled)
- Improve search and reliability
- Respond to support requests
Salon partners
Salons receive the information required to honour your booking - typically your name and contact number. They handle that data under their own policies once you visit.
Your rights
You may request access to or deletion of your personal data by contacting us. Some information may be retained where law or active disputes require it.
See also our cookie policy for how we use cookies on the website.
Privacy questions?
Email us if you want a copy of your data or account removal.